Shipping Policy
SHIPPING
All orders are shipped with DHL Express for the fastest and most reliable service.
To guarantee same day dispatch (Monday to Friday) place your order before 12pm (GMT). Any orders placed after this point will be dispatched the next working day.
Delivery | Delivery Time | Price |
DHL | 2 to 3 days | FREE |
2. Deliver my package to Another Address: Alternative delivery to work, family or friend.
3. Deliver my package to a Safe Place: Authorise shipment release.
4. Deliver my package to my Neighbour: Leave with Neighbour, Reception or Guard.
5. Deliver my package to a DHL Service Point: Hold for collection.
6. Request to Hold My Package: Vacation hold and safekeeping up to 30 days.
Simply add your mobile number and email address at checkout to receive these On-Demand Delivery options, ensuring you never miss your delivery.
If you would like to change your delivery preferences click here.
COVID-19 UPDATE
During the COVID-19 crisis our team are working hard to ensure we can continue to ship orders as usual.
Due to the safety concerns around the outbreak we want to assure you we are taking the relevant steps to keep our employees, partners and customers safe.
DHL have also changed the way they deliver parcels to offer 'contact-free delivery' right to your doorstep. Please refer to your DHL On-Demand Delivery preferences (see above).